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SatisTrack™ keeps colleges and universities smarter about their student

Colleges and universities face numerous budgetary challenges, including the rising costs of information technology (IT), energy, administration, and library acquisitions. On top of these challenges, according to industry research, total college enrollment has been flat for more than a decade with little projected growth over the next 10 years - about 1% annually.

Competition in the industry is intense, with higher education institutions vying to attract and entice prospective and existing students with price discounting, incentives, and other value added services. Even when a college accepts a student, it has become nearly impossible to know whether or not the student will actually enroll.

Gain and maintain higher student enrollment using today's technology

SatisTrack™ brings together research and today's technology for an efficient and valuable approach to building student satisfaction. Deployed by our research experts, SatisTrack™ uncovers key student, faculty, and supplier insights. These key findings lead to improvements that can raise morale, increase student satisfaction, and build loyalty among students and faculty members.

SatisTrack™ provides:
  • Objective, fast, reliable results, which give you confidence in decision making
  • Higher participation rates than standard studies
  • Ideas for performance improvement opportunities
  • The ability to gauge interest level and gain feedback on new products and services

Increase revenue centers by monitoring supplier & auxiliary services

SatisTrack™ is an ideal surveying solution for gaining continuous feedback on college and university auxiliary services, such as dining, housing, bookstores, convenience stores, parking centers, payment, accommodations and more. Immediate survey reporting can turn auxiliaries into dynamic, student-driven revenue centers.

Measure student satisfaction in all these areas:

  • Retail Operations
  • Meal Plans
  • Housing
  • Parking
  • Bookstore
  • C-Stores
  • Dining

Identify unmet needs in:

  • Housing Amenities
  • Dining Options
  • Payment Methods
  • Postal Services
  • Enrollment Process

Understand how students perceive:

  • Faculty and Staff
  • Educational Environment
  • Interactive Media and Online Learning
  • Courses of Study

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